Our Leadership
Learn more about the people behind CCHS' success.

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"It is nice to know that we have a warranty company that responds to and corrects problems in a timely matter. We have already referred you to two other customers because of our confidence in your company's way of doing business. Thank you."
– K.G.
Kansas City, MO
Leadership

Douglas Stein
Executive Vice President

Douglas Stein leads CCHS' B2B business units which include Financial Services, Insurance, Real Estate, Retail, and Utility. In this EVP capacity he oversees strategic partnerships with many of the nation's largest and most successful companies, while also managing the associated consumer business generated from those market-leading relationships. Doug also serves as President of HMS National, Inc.

Prior to joining CCHS, Doug was an executive at Accenture where he drove success for the company and its Fortune 500 clients. His domestic and international contributions included corporate strategic consulting, global program management, and key account business development.

Stein holds a bachelor's degree from the University of South Florida and an MBA from Northwestern University's Kellogg School of Management. He serves as president of the National Home Service Contract Association, which represents the multi-billion dollar home warranty industry, and as a board member of the Real Estate Service Provider's Council.

 

Sandi Finn, President

Sandra C. Finn

President

Sandra C. Finn is the president of CCHS, where she promotes a culture of creativity, strategic vision, and teamwork. Under her leadership, CCHS has experienced double- digit revenue growth, national recognition for innovative direct marketing techniques, and the successful launch of new product lines across multiple distribution channels.

Each of the past five years, Finn has been recognized as one of Florida's most prominent female executives by the Florida's Women-Led Business study and has received the Spirit of Excellence Award from the American Business Woman's Association.

Prior to joining CCHS in 1999, Finn served in executive roles at Cendant Corporation, including Senior Vice President and General Manager of Automotive and Lifestyle Products. She also held various management roles at E.F. Hutton & Company.

Finn holds a bachelor's degree from Brown University and an MBA from New York University.

 

Tami Thraum, CFO

Tami Thraum
Chief Financial Officer

As chief financial officer of CCHS, Tami Thraum oversees all accounting and financial reporting, planning and analysis, regulatory compliance, procurement and treasury operations. A finance industry veteran, she led CCHS through an unprecedented era of revenue growth in a largely stagnant economy.

Before joining CCHS, Thraum was the chief financial officer of Regent Seven Seas Cruises and Resorts. Her experience also includes serving as the chief financial officer of Carlson Wagonlit Travel (CWT), one of the world's largest global travel management companies, and as vice president of finance for Maritz Travel Company. Prior to that, Thraum was a senior manager with KPMG Peat Marwick in both the audit and consulting practices.

Thraum is a certified public accountant and holds a bachelor's degree from Missouri State University.

 

Joel Steigelfest, CIO

Joel Steigelfest
Chief Information Officer


As the chief information officer at CCHS, Joel Steigelfest leads all aspects of the company's information technology capabilities, including delivery and support of applications, information infrastructure and services. He is also responsible for the use of advanced technologies to improve the customer experience and accelerate business innovation.

Over the past few years, Steigelfest and the CCHS IT department have been recognized nationally as a ComputerWorld Premier 100 IT Leader (2014), ITWomen CIO of the year Award (2014), CIO Magazine CIO 100 Award (2013) and the American Business Awards Silver Stevie - IT Department of the Year (2012).

Prior to joining CCHS, Steigelfest served as vice president and chief technology officer for Spherion, a Fortune 1000 company. Throughout his 30 year career in IT, he has held management and executive-level positions at United Stationers, Ryder, IBM, and Kemper Insurance.

Steigelfest holds a bachelor's degree from Tulane University and an MBA from the University of Miami (FL).


David Tripp, VP of HRDavid Tripp
VP of Human Resources
 
David Tripp brings over 15 years of strategic Human Resources Management experience to CCHS. He leads all aspects of the organization's human resources programs and initiatives that directly align to the organization mission and vision. 
 
Tripp leverages his collegiate and professional sports background to develop winning organizations and teams. Prior to CCHS, he held various leadership positions with First Data Inc., Grove Worldwide, and Shaw Industries. He is past chair of the Coral Springs Economic Development Foundation and is current Chair of Enterprise Coral Springs. 
 
Tripp holds a B.S. Degree in Management and Master's Degree in Human Resources Development for Clemson University. He also serves on the United Way of Broward County's Veteran's Advisory Committee.