CROSS COUNTRY HOME SERVICES LAUNCHES GREEN NETWORK SOLUTIONSSM TO HELP UTILITIES MEET THEIR ENERGY EFFICIENCY GOALS

FORT LAUDERDALE, FLA. - October 17, 2007 – Cross Country Home Services, Inc. (CCHS), the leading provider of home warranties, home service plans and homeowner emergency assistance programs, today launched Green Network Solutions.SM The patent-pending, one-to-one marketing solution helps utilities convert consumer interest in environmental issues into large-scale participation in energy efficiency programs - while meeting their customer loyalty, revenue and demand-side management goals. Green Network Solutions also allows utility clients to integrate all of their third-party energy efficiency programs into a single network that can be easily managed and optimized.

"The time for change is now," said Jeff Barnes, Director, CCHS’ Utility Group. "Utilities have an opportunity to address today’s unprecedented consumer demand for a viable energy efficiency solution. Unfortunately, past approaches will not serve us today. We believe that what has been missing is an individualized approach to a homeowner’s energy efficiency needs and a highly successful means of attracting people into the program. This is exactly what CCHS delivers."

How Green Network Solutions Works
Managed entirely by CCHS, Green Network Solutions works by establishing an interactive relationship with a utility’s residential customers. Through an ongoing process, CCHS focuses on building progressively richer and more personalized interactions. The company starts by giving away a membership into its [XXXXXXX] program - providing referral assistance for the maintenance and repair of a customer’s appliances, and major home systems, to ensure that they are operating in peak condition. This provides significant value, since it gives customers access to CCHS’ existing national network of over 40,000 contractors who specialize in HVAC, water heating, electrical, plumbing and appliance servicing. CCHS is able to continue adding value by offering highly customized educational materials, energy efficiency supplies and personalized secondary offers, such as access to the ENERGY STAR Appliance Buyline.® Over time, the result is extremely high levels of ongoing participation among a utility’s customers that enable it to exceed program goals.

Presentation Today
Jeff Barnes will introduce the offering today at 11:15 a.m. PST, during his presentation at Chartwell’s EMAC’s show. Barnes will also highlight key findings from the company’s new white paper entitled, "Utility Leadership in the New Era of Energy Efficiency: Securing an Environmentally Sustainable Energy Future through Individualized Utility Energy Efficiency Programs." The paper - which can be downloaded at www.crosscountry-home.com - takes an in depth look at key changes in the utilities industry that are requiring a shift toward energy efficiency.

To learn more about Green Network Solutions please visit CCHS at Chartwell’s EMAC’s show (Booth #10) or go to www.crosscountry-home.com.

About Cross Country Home Services
Cross Country Home Services (CCHS) is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs. For more than 25 years, CCHS has provided highly flexible, co-branded and private label service programs for major national and regional clients in the financial services, utilities and insurance industries, as well as affinity groups. The company is focused on operational excellence - from client support, service network management and marketing, to customer service operations and brand stewardship - to ensure that its clients’ programs run smoothly and deliver results. Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States.

   
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