We're at your service!
Here you'll find quick access to all the benefits of Total Home Management.
GET
COVERED
TODAY!
"You take complete care of any and all emergencies I have in the most friendliest manner! I liked how at ease the customer service rep made me feel, like she had the reins now and knew exactly how to fix it."
– T.S.
Lexington, OK
"Dustin made me feel like a relative came to fix my heater. I knew that he would do everything he possibly could to get my heater to work before he left so I wouldn't have to freeze another night....and he did."
– C.A.
Las Vegas, NV
Select a tab below to register a new warranty, place a claim or access appliance discounts.

 

 

    HOW CLAIMS WORK

 

1. Make a Service Request

When a  covered system or appliance breaks down, you can make a service request online or by calling the toll free number on your welcome kit.  Be sure to have your warranty number handy. 

2. Schedule a Service Appointment

Once you submit your claim, you will be assigned an approved, pre-qualified service partner to handle your request.  We will provide you with the service partner's contact information so you can schedule an appointment at your convenience.

3. Pay Your Deductible or Service Fee

The service partner will collect the deductible from you at the time of service as defined in your contract.  If your service request covers more than one item, or if more than one trade is needed to complete your repair (e.g. plumber and electrician), multiple deductibles may apply.

4. Have Your Covered item Repaired or Replaced

Our service partner will diagnose the problem and contact us with the details so we can determine coverage eligibility and the best course of action -- repair, replacement, or possibly a claims credit.  You will be notified of any items that are not covered and any additional costs before the work begins.

5. Give Us Your Feedback

After your service has been completed, you will receive a survey asking for feedback about your experience.  We want you to be satisified with the service you receive, and we use your feedback to continually improve our warranty programs.