Cross Country Home Services and United Way of Broward County Announce Operation Appliance AidSM for Veteran Families

New partnership provides brand new appliances to military families in need


Fort Lauderdale, Fla. (July 3, 2012) – Cross Country Home Services, Inc. (CCHS), one of the country's leading providers of home warranty products and maintenance plans, today announced OPERATION APPLIANCE AIDSM: Keeping things running smoothly for our veterans,  a new initiative launched in partnership with United Way of Broward County.  Over the next year, CCHS will donate new Whirlpool® appliances and appliance packages to veteran and military service families in need throughout Broward County.

Operation Appliance Aid

(L-R): Steven Moss, chair of the Military Families Advisory Committee; Sandra Finn, president of CCHS; Staff Sergeant Pam Smith with sons Joshua and Christian; Kathleen Cannon, president and CEO of United Way of Broward County; and David Tripp, VP of human resources at CCHS. 

Photo Courtesy of Downtown Photo/Fort Lauderdale

"Because we are headquartered in Ft. Lauderdale, we have a strong commitment to Broward County and approached United Way of Broward County to develop a unique program to give back to the community," said CCHS president Sandi Finn.

United Way of Broward County has been working on serving local military families through funding programming that focuses on the emotional and mental health needs of Operation Iraqi Freedom (OIF) and Operation Enduring Freedom (OEF) returning service members, veterans and their families. The organization then established the Military Families Advisory Committee to unite the community in support of veterans and military families to fill gaps in other needed services. The committee has identified three major unmet needs among veterans including financial, legal and employment assistance. The committee is currently working to secure resources for veterans and military families and to get the message of support out to the community.

"CCHS is an American company, and we loved what this organization was doing for returning vets and their families. We wanted to find a way that we could build on our strength as a company in order to improve their daily lives," added Finn. "While we recognize the overwhelming and significant struggles these families may have, we believe that providing a tangible gift in the form of a new appliance can bring an immediate sense of relief and we are proud that we are able to show our appreciation for their service to our country."

OPERATION APPLIANCE AIDSM  was launched to coincide with the 4th of July and announced at a press conference where attendees included Finn and colleagues from CCHS, representatives of United Way of Broward County and many local veterans and their families.  At the conference, Pembroke Pines resident Pam Smith, of the U.S. Army SSG / E-6 in information and technology, was presented with the first donation of a brand new Whirlpool® washer and dryer, refrigerator and stove. Smith was injured in the line of duty and is a single mother to a 15-year-old daughter and 5-year-old twins, one of whom is autistic.

"It is so important to honor and support those who have sacrificed so much for our country," said Kathleen Cannon, President and CEO of United Way of Broward County. She continued, "what better way to welcome our veterans home than through generous donations of beautiful new appliances from Cross Country Home Services."

For more information about the program, please visit or

About Cross Country Home Services

Cross Country Home Services, Inc. (CCHS) is dedicated to making home management easy by offering a full selection of hassle-free, cost-effective home solutions, including warranty products and maintenance plans.  Since 1978, the company has built a reputation for excellence and today is one of the nation's leading providers of these products and services.  Consumers can buy home warranties and home maintenance plans directly from CCHS or through select affinity partners in mortgage, banking, insurance, real estate and utilities industries. Products include some of the industry's best known brands, including TotalProtect Home Warranty, Home Protect Warranty, Residential MD Home Warranty and HMS Home Warranty. The company's customer care staff is available 24 hours a day, 365 days a year and is dedicated to ensuring the highest level of service. Homeowner needs are quickly resolved through a national network of over 40,000 service providers, the largest in the industry. Headquartered in Ft. Lauderdale, Fla., CCHS is a member of the Cross Country Group. To learn more about CCHS, please visit

About United Way of Broward County

United Way of Broward County is a volunteer driven, community-based, non-profit organization with a mission to focus and unite the entire community to create significant lasting change that positively impacts people's lives. United Way of Broward County is the catalyst for change and convener of partnerships that unite the hearts, minds and resources within the Broward community. For more information, visit

Cross Country Home Services
Media Relations:
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