Operation Appliance AidSM Provides Air Conditioning Unit to Local Veteran

Cross Country Home Services and United Way of Broward County join forces to help veterans with appliance needs.


TAMARAC, FL – (August 31, 2012) – Today United Way of Broward County and Cross Country Home Services (CCHS) announce the second recipient to benefit from the "OPERATION APPLIANCE AIDSM:  Keeping things running smoothly for our veterans" program. Seventy-five year old retired National Guardsman Arnold Merl received a much-needed air conditioning unit on behalf of the program at his home in Tamarac.

Merl is a cancer survivor who also suffers from Crohn's Disease, Diabetes, severe arthritis, hypertension as well as Degenerative Disc Disease. A Broward County resident for more than 20 years, Merl currently lives with his wife and two adult children in their Tamarac home. Although Arnold and his wife Sharon have enough to get by on Social Security and occasional financial assistance from their daughters, their air conditioner is just too old to fix and they simply can't afford a new unit. Due to their financial hardships, the Merls filed for bankruptcy in 2010.

"We have been without heating and cooling since December," said Arnold. "Living in the heat and humidity of South Florida has certainly taken its toll on us."

In partnership with United Way of Broward County, CCHS, one of the country's leading home warranty companies launched OPERATION APPLIANCE AID on July 3, 2012. Through this program, CCHS will donate more than $30,000 worth of new appliances and home systems to veteran and military service families in need throughout Broward County over the next year.

"We feel that donations of this type fit in perfectly with our company's mission to provide peace of mind to our customers," said CCHS president Sandra Finn. "We are proud to honor Mr. Merl for his service to our country this Labor Day."

OPERATION APPLIANCE AID is a program of United Way of Broward County's MISSION UNITED initiative supporting Broward's military and their families. CCHS is part of the MISSION UNITED Advisory Committee which helps unite the community in support of veterans and military families to fill gaps in needed services. The committee has identified three major unmet needs among veterans including housing/financial, legal and employment assistance. The committee is currently working to secure resources for veterans and military families and to get the message of support out to the community.

For more information about MISSION UNITED, visit or call (954) 462-4850 ext. 141. For more information about OPERATION APPLIANCE AID, please visit or

About United Way of Broward County

United Way of Broward County is a volunteer driven, community-based, non-profit organization servicing Broward County for more than 70 years. United Way of Broward County mission is to focus and unite the entire community to create significant lasting change in the impact areas of education, income and health, the building blocks for a better life, which positively impacts people's lives. United Way of Broward County is the catalyst for change and convener of partnerships that unite the hearts, minds, and resources within the Broward community. For more information, visit

About Cross Country Home Services

Cross Country Home Services, Inc. (CCHS) is dedicated to making home management easy by offering a full selection of hassle-free, cost-effective home solutions, including warranty products and maintenance plans.  Since 1978, the company has built a reputation for excellence and today is one of the nation's leading providers of these products and services.  Consumers can buy home warranties and home maintenance plans directly from CCHS or through select affinity partners in mortgage, banking, insurance, real estate and utilities industries. Products include some of the industry's best known brands, including TotalProtect Home Warranty, Home Protect Warranty, Residential MD Home Warranty and HMS Home Warranty. The company's customer care staff is available 24 hours a day, 365 days a year and is dedicated to ensuring the highest level of service. Homeowner needs are quickly resolved through a national network of over 40,000 service providers, the largest in the industry. Headquartered in Ft. Lauderdale, Fla., CCHS is a member of the Cross Country Group. To learn more about CCHS, please visit

United Way of Broward County
Media Relations:
Natalie Horowitz
Manager, Public Relations
(954) 462-4850, ext. 118