Cross Country Home Services Hires 135 New Employees At Anderson, S.C. Customer Care Facility
Company Marks One Year Anniversary of Facility's Grand Opening, Notes Successful Community Partnerships and Projects Strong Growth
Fort Lauderdale, Fla.( October 6, 2009) - Cross Country Home Services, Inc. (CCHS), the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs, today announced that over the past year it hired 135 new employees at its Anderson, South Carolina customer care facility. The company also marked the one year anniversary of the facility's grand opening – a $3 million investment intended to help CCHS keep pace with its strong growth.
CCHS has also brought significant training and development investments to the Anderson community. The CCHS associates, which include customer service agents, service authorizers and retention/sales specialists, have completed nearly 54,000 hours of new hire and recurrent training.
"Attracting 135 new jobs to our community is always positive, but doing so this past year was a tremendous bonus," said Anderson Mayor Terence Roberts. "But we've gained much more than just jobs. We've gained a responsible corporate partner that actively supports the Anderson community by contributing to everything from food drives and local veteran's homes, to Anderson Arts Center and March of Dimes."
"We're happy to report that our relationship with the Anderson community is an overwhelming success," said Joseph Incandela, CEO, CCHS. "We've been fortunate to attract high-quality, ‘ready-to-work' employees, and form excellent relationships with state, county and local officials. Everyone has gone the extra mile to achieve so much in one year."
About Cross Country Home Services:
Cross Country Home Services Inc. is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans, and homeowner emergency assistance programs. For nearly 30 years, CCHS has provided highly flexible service programs for major national and regional clients in the financial services, insurance, real estate and utility industries, and affinity groups. The company focuses on operational excellence -- from client support, service network management and marketing, to customer service operations and brand stewardship - to ensure that programs run smoothly and deliver results. Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the U.S.