Cross Country Home Services Plans to Hire an Additional 100 New Employees to Anderson, S.C. Customer Care Facility in 2011
High-Growth Company Hired More Than 200 Employees in S.C. Over Past 2.5 Years
Fort Lauderdeale, Fla.( January 17, 2011) – Cross Country Home Services, Inc. (CCHS), the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs, today announced that it plans to hire an additional 100 new employees at its Anderson, South Carolina customer care facility in 2011. CCHS has already hired more than 200 employees since it launched its new customer care facility in May, 2008, as part of an effort to keep pace with the company's strong growth
"What once was a run-down, underutilized building is now a fully remodeled, bustling office park," said Anderson Mayor Terence Roberts. "But Cross Country Home Services has done more than just bring hundreds of jobs to our area. They have also proven to be a force for good in our community by contributing to a number of local charities at a time when so many people were hurting." "
CCHS has also continued to make significant training and development investments to the Anderson community. The CCHS associates, which include customer service agents, service authorizers and retention/sales specialists (inbound calls), have completed nearly 40,000 hours of new hire and recurrent training in 2010 alone
"There are times when you have absolutely no doubt that you've made the right decision," said Joseph Incandela, CEO, CCHS. "Selecting Anderson as the home of our new customer care facility has been a complete success. And, we give our talented, dedicated employees in Anderson credit for helping to fuel Cross Country's significant growth over the past year."
Individuals interested in applying for a position at CCHS should visit www.crosscountry-home.com or call 866-484-8172.
About Cross Country Home Services
Cross Country Home Services Inc. is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranties, home service plans and homeowner emergency assistance programs. For more than 25 years, CCHS has provided highly flexible, co-branded and private label service programs for major national and regional clients in the financial services, utilities and insurance industries, as well as affinity groups. The company is focused on operational excellence - from client support, service network management and marketing, to customer service operations and brand stewardship – to ensure that its clients' programs run smoothly and deliver results. Headquartered in Fort Lauderdale, Florida, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. For more information, visit www.crosscountry-home.com .