Cross Country Home Services To Expand Its Anderson Customer Care Facility

Fast Growth Home Warranty Company to Add 100 Local Jobs in 2012


Anderson, S.C. (December 6, 2011) – Cross Country Home Services, Inc. (CCHS), one of the country's leading home warranty products companies, today announced plans to hire more than 100 new employees at its Anderson, South Carolina customer care facility in the first two quarters of 2012. CCHS currently employs more than 250 at the customer care facility that opened in May, 2008.

"Cross Country Home Services continues to deliver on their original promise to the City of Anderson," said Anderson Mayor Terence Roberts.  "That promise was to create new jobs in times of economic uncertainty for our community. We are pleased to have them here."

"CCHS has made a significant commitment to support Anderson's workforce and community groups since it opened its Anderson location. In 2011 alone, CCHS associates completed 42,000 hours of new hire and recurrent training. The company's Anderson staff also plays an active role in local community betterment programs by donating time and services to such organizations as Toys for Tots, Meals on Wheels, and the Salvation Army."

"We are proud to report we continue to hire locally, and we're so pleased our company's success has the important added benefit of helping to lower South Carolina's unemployment rate," said Joe Incandela, CEO at CCHS.  "Our committed, talented team has made CCHS a great place to work, and in turn, we have experienced unprecedented growth which has such a positive ripple effect on the Anderson community."

"The majority of new employees will be placed in the customer service department, and the additional new hires will be placed in the authorization department. Individuals interested in applying for a position at CCHS should apply online at, or call 866.484.8172 for more information.

About Cross Country Home Services

Cross Country Home Services, Inc. (CCHS) is the leader in helping companies drive revenue and customer loyalty through a comprehensive set of home warranty products, home service plans and homeowner emergency assistance programs. For over 30 years, CCHS has provided programs to clients in the financial services, insurance, real estate and utility industries, as well as affinity groups. The company is focused on operational excellence—from client support, service network management and marketing, to customer service—to ensure its clients' programs run smoothly and deliver results. Headquartered in Fort Lauderdale, CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. To learn more about CCHS, please visit:

Cross Country Home Services
Media Relations:
Sarah Cohn
O'Donnell Agency