Cross Country Home Services Appoints Chris Askew As Chief Operating Officer
FORT LAUDERDALE, Fla. (Dec. 19, 2016) – Cross Country Home Services, Inc. (CCHS), one of the nation’s leading home warranty and services companies, announced that Chris Askew has joined the company in the newly created position of Chief Operating Officer (COO).
As COO, Askew will lead the company’s operations and technology organizations. This includes CCHS customer service centers, the network of service technicians, IT strategy, and the operation and development of related administrative functions.
“With the proven experience from great customer focused companies like Best Buy, Chris will undoubtedly make an immediate impact on the organization and our growth prospects as we work to transform the home warranty and services space,” said CCHS CEO Steve Upshaw. “We have seen the growing dependence on technology to enable the kind of service experience today’s customers demand. By integrating responsibilities for developing customer driven service practices along with new technology applications, we ensure continual innovation in how we service our customers.”
Prior to joining Cross Country Home Services, Askew was President of Services at Best Buy, where he led the Geek Squad and service contract businesses. His deep career experience also includes global executive roles at NCR Corporation, Lenovo, Dell and Compaq. In addition, Askew serves on the Board of Trustees for the Walker Art Center in Minneapolis – one of the leading contemporary art museums in the world.
“I’m excited to join CCHS because I see unlimited growth possibilities for the company,” said Askew. “Already a leader in our industry, CCHS is well positioned to capitalize on technology trends in the home such as IoT, and to deliver best-in-class services to help homeowners.”
About Cross Country Home Services
Cross Country Home Services, Inc. (CCHS) is dedicated to making home repairs easier and more affordable with its warranty products and maintenance plans. Since 1978, the company has built a reputation for excellence and today is one of the nation’s leading providers of these products and services. Consumers can buy home warranties and home maintenance plans directly from CCHS or through select affinity groups, financial institutions, insurance, real estate and utility partners. The products include some of the industry’s best known brands, including TotalProtect Home Warranty and HMS Home Warranty. Headquartered in Fort Lauderdale, Fla., CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. To learn more about CCHS, please visit www.cchs.com.
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