About Us

Protecting you against costly appliance and system repairs.
Residential MD is part of the Cross Country Home Services family of brands. Customers can find helpful information below about their home warranty.

Manage Your Plan Online

Register today for My Account, and get 24/7 access to manage your plan. With My Account, you can:

  • Submit claims
  • Check claim status
  • Review your coverage
  • Download coverage documents

All you need is your contract number and an email address to get started. Create your account now.



What's Covered?

The Residential MD Home Warranty covers the major systems and appliances in your home—regardless of their age, make or where they were purchased. When a covered item breaks down, all it should cost you is your service call fee. And, all covered repairs are guaranteed for six months for added peace of mind!


  • Air Conditioning System
  • Heating System
  • Electrical System
  • Plumbing System
  • Range
  • Refrigerator
  • Water Heater
  • Garbage Disposal
  • Garage Door Opener
  • Dishwasher
  • Wall Oven
  • Cooktop/Range
  • Range Exhaust
  • Hood
  • Trash Compactor
  • Built-in Microwave
  • Clothes Washer
  • Clothes Dryer
  • Plumbing
  • Refrigerator Icemaker &
  • Water Dispenser

Preventive Maintenance (Gold plans only)

If you have Residential MD Gold, you also get 4 seasonal preventive maintenance checks per year included with you plan. Our pre-screened service provider will visit your home and perform checks on your appliances and your heating, cooling, plumbing and electrical systems.

  • Appliances
  • Heating & Cooling System
  • Plumbing System
  • Electrical System

Appliance Discounts

When you want to refresh appliances like your fridge or your washing machine, you can save on name brands with our exclusive Appliance Buyline service—just another benefit of your Residential MD Home Warranty.

Visit ApplianceBuyline.com to get started (have your contract number ready in order to verify membership).

Shopping for a Home Warranty?

Residential MD coverage is available through partnerships with financial services companies, like Apollo Insurance. If you’re not an Apollo customer, we encourage you to check out our TotalProtect line of home warranties.