A word from our satisfied customers

There are any number of problems that can occur in the average home, many of which are extremely expensive! Luckily, TotalProtect® Home Warranty is there with a 180-day repair guarantee, providing service and customer care that you can depend upon.

Maybe your refrigerator broke down because of that faulty condenser coil, leaking water all over your floor and leaving you wondering what would happen to all of your expensive groceries. D.E. from Warren, Mich., found himself in a similar situation, but was covered by a TotalProtect plan:

"TotalProtect made the decision to replace our broken refrigerator within 24 hours, thereby not leaving us wondering what was going to happen with our claim."

E.D from Temecula, Calif., had troubles that were a little trickier than usual. Some home warranty companies would give up, leaving families to fend for themselves:

"Even though two companies had come out to try to troubleshoot my refrigerator problem and the same issue was not solved, you reached out to find another company to come out to repair it. That was A-plus effort to a customer … I feel you are the best company out there for home protection."

The best possible customer care is at the heart of TotalProtect's business model, because we believe that satisfied customers make for long-term success for every party involved. If you haven't invested in a TotalProtect Home Warranty yet, consider making a responsible decision for your family and review our affordably-priced plans. A home warranty can reduce your liability and bring you improved peace of mind.


The information in this article is intended to provide guidance on the proper maintenance and care of systems and appliances in the home. Not all of the topics mentioned are covered by our home warranty or maintenance plans. Please review your home warranty contract carefully to understand your coverage.